BlindsExpress.com Reviews - Quality Custom Blinds, Shades and Shutters at low prices!

1.About BlindsExpress

The foundation of Blinds Express was built over 45 years ago in a family owned and run custom decorating business. When internet shopping was born, our owners felt there was a value in offering consumers the opportunity to fill their homes with quality custom product at an affordable price. Our staff at Blinds Express have over 30 years of experience in empowering and supporting our consumers to order their online products with confidence. This comes with our guarantee that we will keep our pricing low and our quality high so that you are happy with your products long after purchase.

Why Shop BlindsExpress?

Authorized Internet dealer for all online brands
Free shipping on most orders (recent challenges in the shipping industry affects some products)
Over 30 Years of Customer Service Excellence
Quality name brand products
Trained, knowledgeable representatives that answers your phone calls and emails
Order confirmation and shipment notification with tracking information
Multiple payment options including all major credit cards (except American Express) and PayPal

2.BlindsExpress Reviews

I would not recommend using this company. Their prices are good and their products are pretty standard but their customer service is horrible! Ran into a problem with an order and the customer service person didn’t want to hear me out but kept talking over me repeating the same thing in differ ways. Bottom line was they had no intention of helping me or even meeting me halfway. I will never do business with these people again and would strongly recommend staying away from this company.

The BE own blinds are standard quality. Our valences were inexplicably way too deep. THe depth makes absolutely no sense. We had to buy a saw to cut them all down, which took time and patience. I had called to complain that this was not what we expected, nor what we had ever experienced before with numerous blinds companies. I called within the 30 days of receiving the blinds and was told by a rather rude and gruff man that “too bad” it was beyond 30 days from ordering. Very unpleasant and he came across as if I were bothering HIM, a customer service rep. However, I viewed this as a defect of sorts and Blinds Express should have compensated me for the time ,etc., Otherwise, B.E. should mention on their site that all valences arrive way too deep and will need to most likely be cut down!

I’ve just had a horrible blind installation experience and was very disappointed to see customer service blame me fully for installation, without considering the product cocnerns. The product was a Levolor cordless mk I Lightmaster, inside mount. The inside mounts have very hard springs, and you have to pressure the front while rolling on to the back (back being against the window). They mounted easily, but in finding I had to reposition I had to remove the blind, which was almost impossible due to the hard springs and the way the mount snags the rolled lip on the case. Mounting and remounting is all on me, but the design and instructions are terrible – be warned and leave at least 1/2″. But having hung, I found that the blind slats had been damaged when riveting the top cases, it did not hang evenly by an inch, and the bottom bar is offset to the window substantially, causing it to catch the sliding window very badly. I would not choose this product again, knowing it’s quirks, but am really disappointed that blindsexpress gave no consideration to my concerns. If they don’t resolve, I don’t know I can live with the visible issues, and may end up junking it. Update: Blindsexpress called me and talked through the concerns. They sent me a replacement blind. The replacement hangs straight and is undamaged. I’m still not thrilled at the design of the blind and am sure that when I re-paint in 3-5 years I’ll scratch my head trying to remove it, but in the meantime it’s a clean/undamaged blind which hangs straight. Thank you Blindsexpress for making it right.